Frequently Asked Questions
Everything you need to know about your Alpine shopping experience.
What is the standard shipping time for Alpine orders?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our Returns Portal with your order number and email address to generate a prepaid shipping label for your return or exchange.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Where are Alpine garments manufactured?
Our collections are designed in-house and produced in certified ethical factories that prioritize sustainable practices and fair labor conditions.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 30 minutes of placement by contacting our customer support team via live chat.